讲座主题🚴🏽‍♀️：Information Provision andStreamlined Medical Service: Evidence from a Mobile Appointment App

主讲嘉宾🙌：易君健（新加坡国立大学助理教授）

讲座时间🔚：2019年3月5日（周二）🌑，下午3：30-5😿👛：00

讲座地点🦹🏻‍♀️：沙河校区万泰1号楼102

嘉宾简介：易君健，香港中文大学经济学博士、美国芝加哥大家经济学博士后，现任新加坡国立大学万泰平台助理教授🦯，并在芝加哥大学、香港中文大学等科研机构作兼职研究。易君健老师研究领域为健康经济学及相关大数据分析、计量经济学🪻、劳动与人口经济学🎦，以及中国经济和东亚经济等。他先后在Journal of Labor Economics👼🏻，Review of Economicsand Statistics， Journal of Comparative Economics，China Economic Review等权威期刊上发表论文近20篇🧚🏽‍♀️，并担任Journal of Political Economy, Journalof Econometrics, Labor Economics等多本期刊担任匿名审稿人。

内容摘要🧉：We examine the launch ofa mobile outpatient appointment app in China to study the effect of informationprovision and a streamlined appointment process on hospital operations and the alignmentof healthcare supply and demand. Using a longitudinal dataset on hospitaloperations and a difference-in-differences model, we document that the appincreases completed hospital consultations by 9.5%, through boostingregistrations by 4.8% and reducing appointment cancellations by 3.4%. The appimproves queuing efficiency in overcrowded hospitals and draws demand forunderutilized ones. Supported by additional evidence from a subset of patients’electronic medical records, we also find that the app directs patients to thehospital and department more suitable to their medical conditions and to lessbusy days, resulting in a better match between patient demand and hospitalservice.